Retail & Ecommerce

Unified B2B Commerce Portals for Retailers on NetSuite

Only 17% of retailers rate their unified commerce capabilities as mature. Separate systems for ecommerce, POS, and CRM create barriers that frustrate buyers. Spherical BRM delivers branded B2B storefronts natively connected to NetSuite — faster and more flexible than SuiteCommerce.

The challenges you face

1

Technological fragmentation

Separate systems for ecommerce, POS, customer management, and operations create barriers that frustrate customers and complicate internal processes. Most retailers struggle to integrate channels and data.

2

Only 17% have mature unified commerce

Research shows that the vast majority of retailers still struggle to integrate channels, data, and operations to deliver real omnichannel experiences — leaving revenue on the table.

3

B2B buyer expectations match B2C

Wholesale buyers now expect the same personalized, frictionless experience they get as consumers — real-time availability, account management, self-service, and mobile-friendly ordering.

4

Costly and inflexible built-in solutions

SuiteCommerce Standard and Advanced come with high costs, long implementation timelines, and limited flexibility — leaving a gap for businesses that need modern B2B experiences fast.

How Spherical BRM helps

Branded B2B storefronts with customer-specific pricing, promotions, and fulfillment data pulled from NetSuite

Self-service account management — order history, invoices, returns, and credit memos accessible 24/7

Role-based access for wholesale buyers, retail partners, and internal merchandising teams

Faster to launch and more flexible than SuiteCommerce, at a fraction of the cost

Native NetSuite connection means real-time inventory visibility across all channels

Key use cases

B2B Wholesale Ordering Portal

Give retail buyers a branded storefront with customer-specific pricing, bulk ordering, and real-time availability.

Retailer & Dealer Portal

Provide retail partners with access to catalogs, promotions, order tracking, and account management tools.

Account Self-Service

Let customers manage their own orders, invoices, returns, and credit memos without contacting support.

Multi-Brand Storefront

Create distinct branded experiences for different product lines or customer segments — all from one NetSuite instance.

Ready to transform your retail & ecommerce portal experience?

See how Spherical BRM can help your business create better NetSuite experiences for every stakeholder.

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